Recently I was promoted, from my position of Sr Software Developer and team lead, to Director of Customer Experience, directing a team of 15 people at ClubReady, Inc. I have 4 software developers that work for me, and 11 customer support and training personnel. One thing I've noticed, not just at ClubReady, is that people often times have a hard time communicating with others, be that in person, or electronically. Over the years I've learned a thing or two about communicating, so I wanted to put together a list of ways to help people communicate better in your professional career.

I don't think I've always been a good communicator, so I do believe it is something that anyone can work at, and improve. As a kid, I was pretty shy, I didn't like getting up in front of people and speaking, and I clearly remember missing out on a holiday concert in preschool when I cried my eyes out because I didn't want to sing in front of a crowd. At some point though, that changed, I really don't know when that was? If I could attribute it to one thing, I guess it was likely my 6 years of band (saxophone) in middle/high school. In College I managed to be a DJ on the college radio station after interviewing for the program multiple times, though it wasn't really until after college that I started doing any public speaking.